Privacy Policy

At Muktkeshii Boutique Resort ("we," "our," or "us"), we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or stay at our resort.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make a reservation, check-in, or communicate with us. This may include:

• Personal Details: Name, address, email address, phone number, and government-issued ID details (Aadhaar/Passport/Driving License) for verification purposes as required by law.
• Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via our payment partners).
• Stay Preferences: Special requests, dietary restrictions, and dates of stay.

2. How We Use Your Information

We use the information we collect to:

• Processing and confirming your room reservations.
• Verifying your identity upon check-in as per government regulations.
• Processing payments and refunds.
• Sending booking confirmations, invoices, and stay-related updates.
• Improving our services and guest experience.
• Complying with applicable laws, regulations, and government requirements.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Cookies

Our website may use "cookies" to enhance your user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Cookies may also be used for website analytics and performance monitoring.

5. Third-Party Sharing

We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers (e.g., payment gateways) only for the purpose of operating our business and serving you.

6. Data Retention

We retain personal information only for as long as necessary to fulfill booking, legal, and accounting requirements, after which it is securely deleted or anonymized.

7. Children’s Privacy

Our website and booking services are intended for use by adults (18+). We do not knowingly collect personal information directly from children under the age of 18. If a parent or guardian provides information regarding a minor for booking purposes, we treat that information with the same strict confidentiality as all other guest data.

8. Changes to This Policy

Muktkeshii Boutique Resort has the discretion to update this Privacy Policy at any time. We encourage users to check this page frequently for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: muktekshii@gmail.com
Phone: +91 8448877797